Fintech Application Support Specialist

3 hours ago


Albany, New York, United States American Cybersystems Full time
Job Title: Fintech Application Trade Support

We are seeking a highly skilled Fintech Application Trade Support professional to join our team in New York City. As a key member of our team, you will be responsible for providing technical support to our Equities business, ensuring the smooth operation of our trading systems and applications.

Key Responsibilities:
  • Support Equities Front Office Traders, Middle Office Users, and Compliance on the trading floor
  • Monitor trading system and FIX network connectivity
  • Troubleshoot real-time trading issues and investigate compliance inquiries
  • Communicate major incidents to stakeholders and escalate issues to vendors
  • Gather requirements from traders and document for tracking and prioritization
  • Provide business specifications to vendor and development teams to build enhancements
  • Share business workflows with support and QA teams to strengthen regression test suites
  • Maintain knowledge base, support scripts, documentation, and procedures
Requirements:
  • 5+ years of experience working on a trading floor supporting mission-critical applications in the Equities business
  • Strong knowledge of high-touch trading workflows, FIX protocol, OMS, IOI, market data, and CTM
  • OMS and/or EMS knowledge and understanding
  • Proficient in handling regulatory and compliance-related requests
  • Familiar with Linux, SQL, JIRA, and Excel
  • Familiar with Tidal, Control-M, Autosys, or equivalent
  • Effective interpersonal skills and relationship-building skills
  • Strong written and verbal communication skills
  • Strong analytical and problem-solving abilities with keen attention to detail
  • Self-motivated with the ability to prioritize and execute tasks in a high-pressure environment
Benefits:
  • Competitive hourly rate: $90-95/hour W2
  • Medical and pharmacy coverage
  • Dental and vision insurance
  • 401(k) and Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Life Insurance
  • Pet Insurance
  • Short-term and Long-term Disability
  • Accident and Critical Illness Coverage
  • Pre-paid legal and ID theft protection
  • Sick time and paid leaves (as required by law)
  • Employee Assistance Program (EAP)
About Innova Solutions:

Innova Solutions is a global technology and business transformation solutions provider, employing approximately 50,000 professionals worldwide. We deliver strategic solutions to our clients, enabling them to operate as leaders in their fields.



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