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Eyewear Professional

2 months ago

Denver, Colorado, United States Warby Parker Full time

About the Role:

We are seeking a highly skilled and passionate Optician to join our team at Warby Parker. As an Optician, you will play a critical role in helping our customers find the perfect eyewear to meet their needs.

Key Responsibilities:

  • Work directly with customers to understand their eyewear needs and preferences
  • Take and record accurate measurements, adjust and fit eyewear with precision
  • Ensure that all eyewear meets our high optical standards and customer requirements
  • Use your expertise to explain prescription terminology and product offerings to customers
  • Collaborate with your team to provide exceptional customer service and sales support
  • Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
  • Develop and implement best practices for sales and customer service to drive business growth
  • Represent our brand and values to customers and colleagues alike

Requirements:

  • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
  • Passionate about the eyewear and retail industries
  • Excellent communication and interpersonal skills
  • Dedicated to delivering exceptional customer service and results
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong attention to detail and organizational skills
  • Open-minded and committed to ongoing learning and development
  • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Benefits:

  • Competitive hourly rate ($21-$23.25 USD)
  • Opportunity to work with a dynamic and growing company
  • Collaborative and supportive team environment
  • Professional development and growth opportunities
  • Comprehensive benefits package, including health, vision, and dental insurance
  • Retirement savings plan with company match
  • Parental leave and short-term disability benefits
  • Employee Assistance Program (EAP) and bereavement leave
  • Optical education reimbursement and snack pantry