Event Operations Manager

2 days ago


Chicago, Illinois, United States FeverUp Full time
About FeverUp

We are a global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. Our proprietary technology inspires a global community of over 125M people through personalized and curated experiences in their local city, while empowering entertainment and event creators to reach new audiences and enhance their experience.

About The Role

We are seeking a highly organized and detail-oriented Event Operations Manager to join our team. As a key member of our operations team, you will be responsible for the entire life cycle management of big events, from sales and legal team signing the commercial contract to the final closing. You will be the main point of contact between all stakeholders, from event organizers to internal teams.

  • Manage the entire life cycle of big events, including sales, legal, and operational aspects.
  • Coordinate with internal teams to ensure timely and effective execution of events.
  • Communicate product needs and process requirements to HQ and work with product/engineering teams to deliver on them.
  • Create and maintain exhaustive Q&A to address potential user incidents managed by our user support team.
  • Ensure all requirements needed to achieve project goals have necessary documentation.
  • May require presence on site during launch or other important dates.
About You

We are looking for a degree-qualified individual with a project management background who thrives in a fast-paced environment. You should be flexible, detail-oriented, analytical, and organized, with a strong ability to coordinate other departments to ensure timely delivery of requirements. You will be expected to be an entrepreneurial individual with a mix of project management and operational experience.

  • 3+ years in a project management role or consulting background.
  • Ability and willingness to handle a large partner portfolio and manage parallel work-streams effectively.
  • Strong analytical, relationship management, and organizational skills.
  • Solution-focused with a proven track record of building positive working relationships.
  • Curious and keen to push boundaries and try new concepts.
  • Ability to communicate with event partners, brands, agencies, and talent on efforts.
  • Ability to think strategically when faced with an events partnership brief or with our proprietary data on what events work.
  • Collaborative and willing to get hands dirty and work on all required tasks to make an event successful.
  • Knowledge of promotional tools such as Facebook and Instagram is a plus.
  • Fluent English and other languages are a plus.
Benefits & Perks
  • Attractive compensation package consisting of base salary $65k-$75k, with the potential to earn a significant bonus for top performance.
  • Opportunity to have a real impact in a high-growth global category leader.
  • 40% discount on all FeverUp events and experiences.
  • Work in a location in the heart of the city, with possible travel across our markets.
  • Health, Dental & Vision Insurance.
  • Gympass membership.
  • 401k enrollment.
  • Responsibility from day one and professional and personal growth.
  • Great work environment with a young, international team of talented people to work with.


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