Mental Health and Substance Use Outreach Professional

1 week ago

Petaluma, California, United States Muir Wood Adolescent & Family Services Full time
Job Overview

Muir Wood Adolescent & Family Services is seeking a highly motivated and experienced Outreach Manager to join our team. As a key member of our Outreach team, you will be responsible for building relationships with therapists, intensive outpatient programs, and acute care mental health programs across Northern California.

The ideal candidate will have a strong background in sales, excellent communication skills, and a passion for adolescent mental health and substance treatment. You will be responsible for developing and maintaining relationships with existing referral sources, identifying and cultivating new referral opportunities, and educating potential referral sources about our approach to care and services.

Key Responsibilities:

  • Develop and maintain relationships with existing referral sources in the adolescent mental health and substance disorder field
  • Identify and cultivate new referral opportunities to increase admissions to our Residential and Intensive Outpatient programs
  • Educate potential referral sources about our approach to care and services
  • Conduct presentations and provide information about Muir Wood services to families, providers, and other groups working with this demographic
  • Schedule and facilitate tours with referents to Muir Wood residential and out-patient facilities
  • Coordinate and participate in adolescent health-related networking/educational events
  • Collaborate with the admissions and clinical teams to ensure an effective and efficient admission process
  • Provide ongoing and timely communication with all parties involved in the admission process
  • Utilize our Customer Relationship Management (CRM) system to document all call activity
  • Meet expected activity and admission goals

Requirements:

  • At least two years of successful experience in sales, preferably in healthcare or mental health fields
  • Bachelor's degree in social sciences, business, marketing, or communications strongly preferred
  • Prior experience in adolescent mental health/substance disorders strongly preferred
  • Excellent communication, interpersonal, and presentation skills
  • Consistently supports and emulates superior customer service standards internally and externally
  • Ability to build and maintain strong professional relationships
  • Self-motivated with a strong drive to achieve sales targets
  • Valid driver's license and willingness to travel within Northern California on a daily basis
  • Ability to pass State-mandated background checks

Benefits:

  • Competitive salary and commission structure with excellent growth potential
  • Comprehensive health benefits package
  • Paid time off
  • Professional development opportunities
  • Supportive and collaborative work environment

Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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