Licensed Insurance Customer Service Representative

4 weeks ago


Imperial, California, United States Staff My Agency Full time

Staff My Agency is seeking a highly motivated and customer-focused professional to join our team as a Licensed Insurance Customer Service Representative.

We are looking for an individual who is passionate about delivering exceptional customer service and has a strong understanding of the insurance industry.

The successful candidate will be responsible for providing prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Key Responsibilities:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

What We Offer:

  • Base Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • 401k retirement
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
  • Hybrid remote work a possibility after proper training and adequate work performance.

Requirements:

  • Property & Casualty license
  • Life and Health license
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are a motivated and customer-focused professional who is passionate about delivering exceptional customer service, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.



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