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Quality Assurance Specialist

1 month ago

Johnston, United States Delta Dental of Iowa Full time

Delta Dental of Iowa is seeking a Quality Assurance Analyst to conduct routine and ad-hoc quality assurance audits/reviews of key functions, high-risk and/or complex transactions to ensure actions are timely, accurate, efficient and adhere to company policies, industry standards, regulatory requirements, and contract terms. The ideal candidate will have a Bachelor's degree in a related field and 2-4 years of experience in quality assurance, internal audit, information technology business analyst or test analyst, compliance, or benefit administration in the dental or healthcare insurance industry. The successful candidate will possess excellent interpersonal, analytical, and communication skills, as well as proficiency in Microsoft Office applications. The Quality Assurance Analyst will partner with cross-functional teams to identify issues, streamline processes, and implement solutions that drive operational excellence. The role will also involve developing and conducting quality assurance reviews, assisting with oversight and administering compliance-related activities, and developing new quality assurance review procedures. If you have a passion for compliance and a commitment to exceptional quality service, we encourage you to apply for this exciting opportunity.