Customer Service Representative

5 days ago


Los Angeles, California, United States Jakob Schneider AG Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative/Delivery Driver. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring timely delivery of products, and maintaining a positive and professional image of our company.

Key Responsibilities
  • Customer Service: Provide accurate and helpful information to customers, answer their questions, and resolve any issues in a timely and professional manner.
  • Delivery: Safely and efficiently deliver products to customers, following established routes and schedules.
  • Inventory Management: Ensure that inventory is properly stocked and maintained, and that products are delivered in a timely manner.
  • Communication: Maintain effective communication with customers, colleagues, and management to ensure seamless delivery of products and services.
  • Problem-Solving: Identify and resolve customer complaints and issues in a professional and courteous manner.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in customer service, sales, or delivery driving preferred.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and a valid driver's license.
  • Physical Demands: Ability to lift 50-70 pounds, stand for long periods, and work in a variety of weather conditions.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Growth: We are committed to the growth and development of our employees, offering training and development opportunities to help you succeed in your career.
  • Positive Work Environment: We foster a positive and supportive work environment, where employees feel valued and respected.


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