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Specialty Pharmacy Clinical Liaison

2 months ago

Brooklyn, New York, United States Omnicell Full time
Job Summary

We are seeking a highly skilled Clinical Liaison to join our team at Omnicell. As a Clinical Liaison, you will play a critical role in working with our health system clients to provide exceptional clinical pharmacy services. Your expertise in specialty pharmacy, including REMS products, oncology, hematology, and rheumatology, will be invaluable in this position.

Key Responsibilities
  • Analyze and capture new prescription resources and collaborate with specialty clinic location decision-makers to grow and expand the business.
  • Expertly manage limited distribution products and ensure compliance with accreditation requirements.
  • Identify areas of expansion within clinics and implement strategies to increase efficiency and reduce obstacles for providers.
  • Enroll specialty patients into programs and provide support throughout their therapeutic journey.
  • Coordinate clinical projects, assist with formulary decisions, and ensure billing compliance and revenue capture.
  • Provide drug information to patients, physicians, nurses, and other healthcare professionals.
  • Ensure the pharmacy meets Omnicell Specialty Pharmacy Services' standards based on Service Level Agreements.
  • Build and maintain positive relationships with internal stakeholders and develop escalation protocols for situational-specific matters.
  • Document, track, and follow up on critical action items on a daily basis.
  • Work closely with the Quality Team to ensure maintenance and completion of clinical and operational audits.
  • Ensure consistency and accuracy of clinical and operational documentation within the pharmacy's dispensing and patient management systems.
Requirements
  • Pharm.D. or BS Pharmacy degree from an accredited college of pharmacy.
  • Pharmacist license current and in good standing.
  • Successful completion of state pharmacy board examination.
  • Maintains continuing education requirements.
  • Three to Five years' experience working within a specialty pharmacy clinical role with an emphasis on clinical program management, patient counseling, provider communication, and managing limited distribution products.
  • Three to Five years' experience in the practice of pharmacy in a lead role, and one year of experience working with a patient management program.
  • Three years of experience in specialty pharmacy.
  • Strong understanding of specialty accreditation processes and requirements.
  • Strong understanding of the benefits investigation process for specialty products.
  • Experience navigating prior authorizations for specialty medications.
Competencies
  • Demonstrates proficiencies in specialty disease state management and interventions, such as transplant, hepatitis C, HIV, autoimmune, oncology, and pain management.
  • Comprehends federal, state, and local laws and regulations applicable to the practice of pharmacy.
  • Is familiar with workflow concepts relating to the practice of retail pharmacy.
  • Shows full understanding of controlled substance rules and regulations as dictated by the Drug Enforcement Agency, as well as state and local laws and regulations.
  • Detailed understanding of REMS programs relevant to specialty pharmaceutical products.
  • Understands the limited distribution process for specialty pharmaceutical products.
  • Has sufficient knowledge, training, and expertise in pharmacotherapeutics to oversee the pharmacy patient management program.
Leadership Skills and Abilities
  • Time management and organizational skills.
  • Professionalism.
  • Communication skills, both oral and written.
  • Ability to prioritize effectively.
  • Ability to delegate effectively.
  • Friendly and caring demeanor.
Work Environment and Physical Demands

This position operates in a healthcare setting and requires frequent standing and walking to storage shelves and filling counters to fill prescriptions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

While performing the duties of this position, the employee is regularly required to talk and hear. The ability to see distinctions in colors and shapes is also required.

This position is moderately active and requires standing and walking for the duration of the shift and lifting up to 25 lbs.

This position requires the ability to handle stressful situations in a calm and courteous manner at all times.