Automotive Finance Director

2 weeks ago


Sunset Hills, Missouri, United States Sunset Hills Subaru Full time
Job Summary

We are seeking a highly skilled and experienced Automotive Finance Director to join our team at Sunset Hills Subaru. As a key member of our sales team, you will be responsible for providing exceptional customer service while helping customers choose the right protection packages for their vehicle purchase.

Key Responsibilities:

  • Provide exceptional customer service and ensure a seamless sales experience for our customers.
  • Work closely with lenders to obtain financing approval and complete all vehicle purchase and associated paperwork accurately and on time.
  • Follow up on and collect receivables, ensuring timely payment and minimizing financial losses.
  • Help customers choose protection packages by presenting all products and their benefits, ensuring they make informed decisions.
  • Ensure financing for customers by building professional relationships with lenders and working with them to get the best financing available.
  • Submit deals to the bank electronically using our dealer system and enter transactions accurately into CDK and bank approval systems.
  • Process all transaction paperwork, ensuring accuracy and compliance with office, state, and lender requirements.
  • Track deal receivables and follow up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
  • Participate in store meetings, including Sales Receivables, Save-a-Deal, and Store Manager meetings.
  • Interact with the sales team and sales managers to ensure transactions are completed accurately and to the customer's satisfaction.
  • Assist the sales team with customer engagement during peak traffic times.
  • Meet monthly forecast for FI Income, Penetration Levels, and CSI.
  • Supervise the Financial Services Associates (F&I Managers) to ensure individual and department goals are met.
  • Demonstrate behaviors consistent with our company values in all interactions with customers, coworkers, and vendors.

Requirements:

  • 2+ years of dealership finance experience is required.
  • Prior automotive sales management experience is a plus.
  • Strong attention to detail and ability to work well in a process-driven environment.
  • A team player focused on providing exemplary customer service.
  • Self-motivated with the ability to set and achieve targeted goals.
  • Excellent interpersonal communication and working knowledge of computers.
  • Acceptable driving record and a valid driver's license in your state of residence.

We Offer:

  • Competitive pay.
  • Medical, dental, and vision plans.
  • Paid holidays and PTO.
  • 401(k) retirement plan.
  • Vehicle purchase discounts.


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