Front Desk Representative

2 weeks ago


Longview, Texas, United States HealthCARE Express Full time
Front Desk Position at HealthCARE Express

We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Representative. As the face of our organization, this role plays a critical role in patient care and satisfaction.

Key Responsibilities:

  • Greet patients and verify their information
  • Provide assistance and answer phone calls courteously and promptly
  • Maintain accurate payment records and scan patient information
  • Verify insurance and maintain confidentiality in line with HIPAA regulations
  • Address patient concerns in a timely manner and work professionally with patients and medical staff

Requirements:

  • Strong organizational skills and attention to detail
  • Effective communication and customer service skills
  • Familiarity with clinical office operations and basic computer systems
  • Ability to work in a fast-paced environment and remain flexible

Benefits:

  • Competitive hourly rate of $15.00 and up, depending on experience
  • 12-hour shifts, rotating weekends, and 30+ hours per week
  • Health Insurance, Dental, Vision, Life Insurance, Short Term Disability, Long Term Disability, Accident Insurance, Critical Illness, Benefit Time Off, and Bereavement Leave

About Us:

HealthCARE Express operates 16 urgent care facilities, a specialty clinic, and a medical billing department across Texas, Arkansas, Oklahoma, and Louisiana.

Training:

All new hires must attend a 5-day training session in Texarkana, TX, as part of the onboarding process.



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