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**Vehicle Component Coordinator**

2 months ago

Fort Lauderdale, Florida, United States CarMax Full time
Job Summary

As a key member of the CarMax team, the Parts Associate plays a vital role in ensuring our customers receive the correct parts for their vehicles. This position requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide customers with accurate and efficient part solutions, ensuring a seamless shopping experience.
  • Locate and receive shipments of parts, maintaining accurate inventory records and minimizing waste.
  • Control service supplies, maintaining a neat and organized inventory, and adhering to OSHA/EPA guidelines.
  • Allocate parts in the AutoMation system, ensuring accurate and timely processing.
  • Return incorrect and/or defective parts to vendors, maintaining a high level of customer satisfaction.
  • Meet all requirements of OSHA/EPA guidelines, prioritizing safety and compliance.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
Requirements
  • Read, interpret, and transcribe data to maintain accurate records, utilizing intermediate PC skills and spreadsheet knowledge.
  • Ability to work effectively with associates from other departments, fostering a collaborative and supportive team environment.
  • Ability to perform multiple duties in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Lift objects that weigh up to 50 pounds, maintaining a safe and healthy work environment.
  • Understand numeric filing systems, utilizing organizational skills to maintain accurate records.
  • Excellent communication and interpersonal skills, building strong relationships with customers and colleagues.
Working Conditions
  • Primarily indoor office environment with occasional exposure to noisy conditions and inclement weather.
  • May require walking or standing for extended periods, maintaining a healthy and active work environment.
  • Flexible work hours with shifts that may include nights, weekends, holidays, and 12-hour days, prioritizing customer needs and business requirements.