Customer Experience Representative

3 weeks ago


Milpitas, California, United States P3 Physical Therapy Inc Full time
Job Overview

P3 Physical Therapy Inc is seeking a highly skilled Customer Experience Representative to join our team in Milpitas, CA. The ideal candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless experience for patients.

Responsibilities
  • Manage patient flow, coordinate appointments, and maintain accurate records
  • Provide warm and welcoming interactions with patients, ensuring their needs are met and exceeded
  • Communicate effectively with patients, staff, and management to ensure efficient operations
Requirements
  • High school diploma or equivalent required; degree in related field preferred
  • Minimum 1 year of experience in customer-facing role; healthcare experience a plus
  • Excellent communication, organizational, and problem-solving skills
Benefits
  • Competitive salary: $45,000 - $55,000 per year
  • Health insurance, paid time off, and holidays
  • Professional development opportunities and continuing education support


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