Customer Experience Representative

3 days ago


Milpitas, California, United States Rack Room Shoes Full time

Rack Room Shoes is looking for a Customer Experience Representative to join their team. In this role, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. This includes maintaining awareness of all current sales promotions, maintaining merchandise presentation, and developing necessary product knowledge and fitting skills.

Key Responsibilities:
  • Maintain awareness of all current sales promotions
  • Maintain merchandise presentation
  • Develop and maintain necessary product knowledge and fitting skills
  • Process all sales and POS terminal transactions in accordance with policy and procedure

The estimated salary for this role is $40,000 - $50,000 per year, depending on location and experience.

Requirements:
  • A strong passion for delivering exceptional customer service
  • Ability to work effectively in a fast-paced retail environment
  • Basic math skills and attention to detail
  • Familiarity with Point of Sale systems


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