Customer Experience Representative

6 days ago


Milpitas, California, United States Sheraton San Jose Full time
About Our Team

We are a leading hospitality company that prides itself on delivering exceptional guest experiences. Our team members are passionate about providing personalized service and ensuring that every guest feels valued and respected.

Key Responsibilities
  • Check-In and Check-Out Processes: Handle check-ins and check-outs efficiently and courteously, ensuring that all necessary information is collected and processed accurately.
  • Communication: Use proper two-way radio etiquette when communicating with colleagues to maintain a smooth and organized work environment.
  • Computer System Operation: Familiarize yourself with the Front Desk computer system and perform tasks such as completing shift checklists and generating reports.


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