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Pediatric Therapy Support Specialist

2 months ago


Little Rock, Arkansas, United States Cynergy Rehab GroupArkids Pediatric Day Centers Full time
Job Overview

Position Title: Pediatric Therapy Technician (Remote Support)

Employment Type: Full Time with Comprehensive Benefits (Health, Dental, Vision, PTO, 401k, etc.)

Role Summary:

The Pediatric Therapy Technician is essential in facilitating remote therapy sessions for young patients. This role involves assisting therapists during virtual treatments, managing appointment schedules, and ensuring the effective setup of online sessions. The Technician will create an optimal environment for therapy and provide necessary assistance to both therapists and patients.

Key Responsibilities:

1. **Remote Therapy Assistance:**

- Support therapists during virtual sessions, ensuring all technical equipment is operational.

- Address any technical difficulties that may occur during sessions to minimize interruptions.

- Offer technical support to both patients and therapists to ensure a smooth therapy process.

2. **Appointment Management:**

- Oversee therapy session scheduling, ensuring punctual appointments and seamless transitions.

- Collaborate with educational staff to arrange therapy sessions without interfering with students' learning.

- Communicate session timings to therapists, students, and relevant educational personnel.

3. **Setup and Transportation:**

- Safely escort students from their classrooms to the designated therapy area, ensuring their comfort and safety.

- Prepare virtual therapy tools and establish a suitable environment for sessions, including adequate lighting and minimal distractions.

4. **Record Keeping and Reporting:**

- Maintain precise documentation of therapy sessions, including attendance, duration, and significant observations.

- Produce regular reports that detail session metrics, technical challenges, and enhancements made to improve the virtual therapy experience.

5. **Team Collaboration and Communication:**

- Work collaboratively with virtual therapists and educational staff.

- Relay any specific needs or challenges encountered during virtual therapy sessions to therapists and relevant stakeholders.

Qualifications:

- High school diploma or equivalent; additional certification or training in technology-related fields is advantageous.

- Experience with virtual communication tools and video conferencing software.

- Strong organizational abilities and meticulous attention to detail.

- Excellent communication and interpersonal skills.

- Capacity to work effectively in a collaborative team environment.

- Patience and empathy when interacting with pediatric patients.

Equal Opportunity Employer:

Cynergy Rehab Group is committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

We do not discriminate against any employee or applicant based on age, color, disability, gender, gender identity, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.