Customer Service Representative

3 weeks ago


Franklin, Wisconsin, United States Northwestern Mutual Careers Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at Northwestern Mutual. In this role, you will provide exceptional customer service to credit union members and employees, handling financial transactions with accuracy and professionalism.

About the Job

This is a full-time position working Monday through Friday from 7:45am to 4:15pm in Franklin or Milwaukee, WI locations. As a Customer Service Representative, you will be responsible for performing financial transactions, including deposits, withdrawals, account transfers, loan payments, and more.

Key Responsibilities
  • Provide accurate and prompt service to customers, responding to inquiries and making suggestions regarding credit union products and services.
  • Maintain balancing and transaction accuracy within established standards, troubleshooting and resolving out-of-balance situations as needed.
  • Ensure confidentiality of member information and exercise sound security practices regarding cash on hand.
  • Demonstrate knowledge of and adherence to banking regulations, including OFAC and BSA requirements.
Requirements
  • High school diploma or equivalent and minimum two years recent experience in customer service with a bank or credit union, including cash handling.
  • Excellent verbal and written communication skills required.
  • Superior customer service skills, including the ability to analyze complex inquiries or transactions.
  • Familiarity and experience with Microsoft Office products, most specifically Word and Excel preferred.
Compensation

The estimated salary range for this position is between $18.01 and $27.01 per hour, paid biweekly. Compensation decisions are based on individual qualifications, market conditions, and other factors.



  • Franklin, Wisconsin, United States Wal-Mart Stores , Inc. Full time

    **Job Overview:**We are looking for a skilled and detail-oriented individual to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and driving sales growth. Primary Responsibilities:Respond to customer inquiries, resolve issues, and provide...


  • Franklin, Wisconsin, United States MSCCN Full time

    About the Position: We are seeking a skilled Customer Service Representative to join our team at Ascension Wisconsin. In this role, you will work in a fast-paced medical environment, providing excellent customer service to patients and families while ensuring accurate and timely processing of medical records and insurance claims.Key Responsibilities...


  • Franklin, Wisconsin, United States Gordon Food Service Full time

    Retail Sales OpportunitiesWe are seeking a Part Time Sales Associate to join our team at Gordon Food Service Store, the retail division of Gordon Food Service. Our stores offer the fast-paced environment of retail combined with a supportive team culture that lets you balance your life and foster development for future growth.Compensation PackageThe estimated...


  • Franklin, Wisconsin, United States Walgreens Full time

    **About the Role:** As a Customer Service Associate at Walgreens, you'll be responsible for delivering exceptional customer experiences. **Key Responsibilities:**Provide courteous and efficient checkout service to customers.Recommend items for sale to customers and suggest trade-up and/or companion items.**What You'll Need:**A passion for delivering...


  • Franklin, Wisconsin, United States Cintas Full time

    Company OverviewCintas Corporation is a leading provider of cleaning and uniform solutions for businesses. With a strong presence in the market, Cintas helps customers get ready for the workday by providing high-quality products and services.


  • Franklin, Wisconsin, United States Ozinga Full time

    Overview: Ozinga is seeking a skilled Dispatch & Customer Service Representative to join our team in Franklin, WI. As a key member of our logistics department, you will play a crucial role in coordinating the timely delivery of concrete from plant locations to job sites according to customer requests and expectations.As a Dispatch & Customer Service...


  • Franklin, Wisconsin, United States Northwestern Mutual Careers Full time

    About the Role:We are seeking an experienced customer service professional to join our team as a Field Training Analyst. In this role, you will provide exceptional customer service to clients in a call center environment.Responsibilities include resolving inquiries and transactions from Financial Representatives and clients on basic, intermediate, and...


  • Franklin, Wisconsin, United States Northwestern Mutual Full time

    Job Summary:We are seeking a Client Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and support to our clients.


  • Franklin, Wisconsin, United States Kroger Full time

    About This Opportunity">We are seeking a skilled and motivated individual to join our team as a Grocery Retail Associate in our Meat Department. As a valued member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various tasks related to meat sales and...


  • Franklin, Wisconsin, United States Walmart Full time

    Job Summary: As a Customer Service Ambassador at Sam's Club, you will play a vital role in creating a positive and engaging experience for our members. With excellent communication skills and a passion for helping others, you will be responsible for providing top-notch customer service, operating front-end equipment, and maintaining a clean and organized...


  • Franklin, Wisconsin, United States Walmart Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Front End Team Member to join our team. As a key member of the front end team, you will be responsible for providing exceptional customer service to members across the club, answering any questions they may have, and maintaining a clean, neat, and member-ready area.Key...


  • Franklin, Wisconsin, United States Northwestern Mutual Life Insurance Company Full time

    Join Our Team of Professionals">Northwestern Mutual is seeking a highly skilled and motivated individual to join our team as a FINRA licensed customer service representative. In this role, you will serve as the primary point of contact for our clients, their Northwestern Mutual Financial Representatives, and supporting staff members.Your primary goals will...


  • Franklin, Wisconsin, United States R1 Full time

    Career Opportunity: Customer Service AssociateR1 is a leader in the healthcare industry, providing technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. As a Customer Service Associate, you will play a crucial role in helping our patients navigate the registration...


  • Franklin, Wisconsin, United States CROSSMARK Full time

    We are seeking a highly motivated and detail-oriented Maintenance Merchandise Representative to join our team at CROSSMARK.Job Overview:As a Maintenance Merchandise Representative, you will be responsible for maintaining the appearance and condition of merchandise displays and shelves at retail stores. This includes resetting and stocking sections of the...


  • Franklin, Wisconsin, United States HERMLE USA Full time

    We're on the hunt for a dedicated and results-driven Customer Service and Logistics Associate to join our team at HERMLE USA in Franklin, Wisconsin.The estimated salary for this role is $58,000 - $68,000 per year.Job Description:About Us:HERMLE USA is the North American Headquarters of Maschinenfabrik Berthold HERMLE AG, providing top-notch technical...


  • Franklin, Wisconsin, United States Sleep Number Corporation Full time

    We are seeking a dedicated Customer Service Representative to join our team. In this role, you will be responsible for delivering an exceptional customer experience by assembling, demonstrating, and delivering Sleep Number Smart Beds and products.You will work closely with our sales team to handle customer inquiries, resolve any issues that may arise during...


  • Franklin, Wisconsin, United States Northwestern Mutual Careers Full time

    Job Description:This role involves delivering exceptional customer experiences in a call center environment. As a Field Training Analyst, you will be responsible for resolving inquiries and transactions from Financial Representatives and clients on basic, intermediate, and complex calls and transactions.The ideal candidate will promote client retention and...


  • Franklin, Wisconsin, United States Northwestern Mutual Careers Full time

    Company OverviewWe care about our members and strive to make a positive difference in their lives. Our team is dedicated to providing exceptional customer service and ensuring that our members receive the best possible experience.We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment...


  • Franklin, Wisconsin, United States Chilis Full time

    Job DescriptionThis Server position plays a vital role in providing an excellent dining experience for our guests. If you are a motivated and customer-focused individual who enjoys working in a fast-paced environment, we encourage you to apply.Main ResponsibilitiesProvide Outstanding Service: Engage with guests, respond to their needs, and exceed their...


  • Franklin, Wisconsin, United States Wilmerhale Full time

    Job Summary:We are seeking a highly motivated and organized professional to join our team as a Document Processing Specialist. This role involves coordinating branch activities, managing office operations, and delivering excellent customer service.Primary Responsibilities:Coordinate and manage branch operations, ensuring seamless execution of daily...