Customer Service and Dispatch Coordinator

7 days ago


Franklin, Wisconsin, United States Ozinga Full time
Overview: Ozinga is seeking a skilled Dispatch & Customer Service Representative to join our team in Franklin, WI. As a key member of our logistics department, you will play a crucial role in coordinating the timely delivery of concrete from plant locations to job sites according to customer requests and expectations.

As a Dispatch & Customer Service Representative, your primary responsibilities will include:
  • Coordinating with customers to determine their needs and preferences for concrete delivery.
  • Scheduling mixer trucks to ensure maximum utilization and efficiency while meeting customer expectations.
  • Communicating with drivers, plant managers, and operations teams to avoid or address issues, concerns, or problems.
  • Maintaining accurate records of customer orders and dispatch schedules.
In addition to these responsibilities, you will also be expected to work closely with our sales team to provide information on scheduling plants and equipment to meet customer demands. This role requires excellent communication and organizational skills, as well as the ability to work independently and as part of a team. We offer a competitive salary of $55,000 - $65,000 per year, depending on experience. If you are a motivated and detail-oriented individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

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