Customer Service and Logistics Associate
3 days ago
We're on the hunt for a dedicated and results-driven Customer Service and Logistics Associate to join our team at HERMLE USA in Franklin, Wisconsin.
The estimated salary for this role is $58,000 - $68,000 per year.
Job Description:
About Us:
HERMLE USA is the North American Headquarters of Maschinenfabrik Berthold HERMLE AG, providing top-notch technical customer support to leading manufacturers.
About the Role:
This Customer Service and Logistics Associate position requires strong interpersonal skills, attention to detail, and self-motivation.
Key Responsibilities:
- Provide exceptional customer service via phone, email, or in-person
- Respond to customer inquiries and resolve issues efficiently
- Coordinate logistics and shipping activities
- Prepare sales orders and quotes
- Perform general organizational tasks and scheduling of training events
Requirements:
- High School diploma or equivalent with 1-3 years' experience in Manufacturing, Logistics, and/or Customer Service
- Exceptional customer service skills
- Strong communication and problem-solving skills
- Ability to work well under pressure and meet deadlines
- Must maintain a professional demeanor
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