Staff Services Manager I

4 weeks ago

Fresno, California, United States Governor's Office of Business and Economic Development (GO-Biz) Full time
Job Description and Duties

The Governor's Office of Business and Economic Development (GO-Biz) is seeking a highly skilled and motivated Staff Services Manager I to join our team. As a key member of our office, you will be responsible for providing outreach and direct small business engagement, including in-person presentations and trainings, customer service, and social media execution.

Under the supervision of the Lead Regional Advisor and indirect supervision from the Regional Advisors, Deputy Director, and Director, Office of Small Business Advocate, you will work to promote the Office of Small Business Advocate and its programs to the public, focusing on small business-owners. This position is designated as bilingual, and you will be required to utilize bilingual skills at least ten percent (10%) or more of the time while performing the duties of this position.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders, including small business owners, community leaders, and government officials. You will also have a strong understanding of the needs and challenges faced by small businesses in California and be able to develop and implement effective strategies to support their growth and success.

This is a full-time position, eligible for a full-time telework schedule under Government Code 14200 for eligible applicants residing in California. The incumbent would be required to travel to headquarters in Sacramento at least once a month and upon request.

Key Responsibilities:

  • Provide outreach and direct small business engagement, including in-person presentations and trainings, customer service, and social media execution.
  • Develop and implement effective strategies to support the growth and success of small businesses in California.
  • Collaborate with diverse stakeholders, including small business owners, community leaders, and government officials.
  • Utilize bilingual skills at least ten percent (10%) or more of the time while performing the duties of this position.
  • Travel to headquarters in Sacramento at least once a month and upon request.

Requirements:

  • Bachelor's degree from an accredited college or university.
  • At least two years of experience in a related field, such as business development, marketing, or public administration.
  • Excellent communication and interpersonal skills.
  • Strong understanding of the needs and challenges faced by small businesses in California.
  • Bilingual skills, with the ability to speak a second language at least ten percent (10%) or more of the time.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and innovative team.
  • Professional development and growth opportunities.
  • Flexible work arrangements, including telework options.

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