Restaurant Operations Manager

4 days ago


Tuscaloosa, Alabama, United States Pyro's Fire Fresh Pizza Full time

Job Description

We are seeking an experienced Assistant Manager to join our team at Pyro's Fire Fresh Pizza in Tuscaloosa, AL. As a key member of our management team, you will be responsible for leading a team, managing operational and financial performance metrics, and creating a legendary guest service experience.

Duties & Responsibilities:

  • Team Leadership: Build and lead a high-performing team to deliver exceptional customer service and drive sales growth.
  • Operational Management: Manage key operational and financial performance metrics, including food quality, customer satisfaction, and labor costs.
  • Marketing: Market a rapidly growing brand and promote our unique selling proposition to attract and retain customers.
  • Guest Service: Create a legendary guest service experience by ensuring that every customer interaction is positive and memorable.
  • Restaurant Systems: Master restaurant systems, including POS, HR, Scheduling, Inventory, and other key systems.

Requirements:

  • 3 years of Restaurant Management and Supervisory Experience
  • Knowledge of computers is a plus (MS Word, Excel and Micros)
  • Proficient in the following restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, record keeping, and preparation of reports.
  • Self-discipline, initiative, leadership ability and outgoing personality.
  • Pleasant, polite manner and a neat and clean appearance.
  • Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
  • Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
  • Must have good communication skills for dealing with diverse staff and guests.
  • Ability to coordinate multiple tasks such as controlling food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities.
  • Ability to interview and assess the experience and qualifications of job applicants.

Job Types: Full-time, Part-time

About Wolf River Hospitality Group:

Wolf River Hospitality Group is a locally owned, multi-concept restaurant group with locations in Tennessee, Mississippi, and Alabama. Since its founding in 2013, WRHG has grown from two fast-casual pizza locations to a portfolio consisting of 9 Pyro's Fire Fresh Pizza locations, 6 Abner's Famous Chicken Tenders locations, 1 Levee Coffee & Creamery location, 3 Wolf River Brisket locations, and a brand-new fine dining concept, Limelight. We are continuing to expand and are looking for great people to help us grow. If you are looking to be a part of a dynamic, growing business and are interested in having an immediate impact, we would love to talk to you.



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