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Health Information Specialist
2 months ago
We are seeking a highly skilled and detail-oriented individual to join our team as a ROI Technician II. This role is responsible for processing requests for the release of medical information in a timely and accurate manner, while ensuring compliance with applicable laws and regulations.
Key Responsibilities- Process and fulfill medical information requests received through various channels, including fax, phone, and electronic means.
- Perform second-level review of authorizations to ensure HIPAA compliance prior to fulfilling requests.
- Track the status of each request through closure, capturing page count and media type in the applicable ROI system(s).
- Ensure quality by verifying documents released to requestors are accurate and complete.
- Collaborate with team members to minimize turnaround time of requests based on established priorities and date of receipt.
- Generate invoices for billable requests in compliance with YNHHS policy and department procedure.
- Recall hard copy medical records from off-site storage as needed to fulfill requests.
- Interact professionally with co-workers and staff from other departments and vendors.
- Participate in continuing education to maintain knowledge of HIPAA regulations and relevant laws.
- Monitor Outlook email account and respond appropriately to emails from department leaders, co-workers, and other stakeholders.
- Maintain competency in navigation of various EMR systems required to fulfill release of information duties.
- Manage electronic work queue, operate desktop scanner, and produce documents in format specified by requestor.
- High school graduation or equivalent required; Associates Degree preferred; formalized medical record technician training.
- Minimum of 1-2 years related health care experience, or successful completion of Health Information Management program internship.
- Knowledge of federal privacy regulations and state laws a plus.
