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**Restaurant Operations Manager**

2 months ago

Huntington Beach, California, United States Pick Up Stix Full time

Job Summary:

The **Restaurant Operations Manager** will be responsible for supporting store operations in an hourly capacity. This role will assist in the overall management of a Pick Up Stix restaurant, acting as the Store Manager in the absence of the General Manager. The successful candidate will ensure that the store is functioning to Pick Up Stix standards.

Key Responsibilities:

  • Assist the Store Manager in maintaining high standards of store operations, including functioning as the Store Manager in their absence.
  • Maintain positive and open communication with the Front of House (FOH) and Back of House (BOH) staff.
  • Assist in the maintenance of proper Company and government required documents on staff.
  • Assist in writing staff schedules.
  • Interview prospective employees.
  • Train employees.
  • Participate in performance evaluation process.
  • Reward employees.
  • Discipline employees.
  • Support operations by performing any other duty as assigned, to ensure the restaurant is producing to standards.

Standards and Quality:

  • Complete daily administrative tasks (reports and banking).
  • Estimate food and beverage costs, maintaining correct inventories (par levels).
  • Assist in the management of all items on the Sales and Cost analysis.
  • Assist in maintaining Health Department Standards, including employee hygiene, proper food handling, equipment cleanliness, food temperatures, proper storage and rotation of inventory.
  • Maintain all fire code requirements.
  • Know and understand preventative maintenance schedules for the store.

Sales and Guest Experience:

  • Address Guest complaints.
  • Resolve problems.

Supervisory Responsibilities:

  • Directly supervises 10-20 employees in the FOH and BOH.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Qualifications:

  • The Assistant Manager must be able to perform each of the listed job duties satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and ability required to perform this job successfully.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the job duties.

Education and/or Experience:

  • High school diploma or general education degree (GED).
  • One (1) year of related experience and/or training.

Language Skills:

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of Pick Up Stix.

Mathematical Skills:

  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Reasoning Ability:

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

  • Knowledge of Internet software to navigate email.

Other Qualifications:

  • Ability to train, develop and motivate all staff.

Physical Abilities:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the job duties.