Relationship Building Specialist

3 weeks ago


Orlando, Florida, United States ES Solutions Firm Full time
ES Solutions Firm - Client Services Representative RoleAbout the Opportunity:

We are seeking a highly motivated and people-oriented Client Services Representative to join our team at ES Solutions Firm. In this role, you will have the opportunity to build long-lasting business relationships with clients and contribute to the growth of our organization.

The ideal candidate will possess excellent communication skills, be passionate about building relationships, and have a strong desire to assist others. As a Client Services Representative, you will play a key role in maintaining open communication between clients, consumers, and our team.

Main Responsibilities:
  • Establish and maintain strong relationships with clients through effective communication and issue resolution.
  • Document client contact information, ensure sales orders are accurate, and submit information accordingly to Senior Client Services Representatives.
  • Identify, troubleshoot, and provide resolutions to client issues and concerns.
  • Utilize product knowledge to upsell products and services as needed and assist the sales team in new client acquisitions.
  • Provide customers with an individualized purchasing experience and utmost customer service.
  • Collaborate with fellow Client Services Representatives and other Customer Service and Sales team members to meet sales targets.
Requirements and Qualifications:
  • High School Diploma or equivalent certification required.
  • Bachelor's Degree in Business Administration, Communications, Marketing, or related fields preferred.
  • 1-3 years of experience in Client Relations, Customer Service, Hospitality, Sales, or related fields preferred.
  • Results driven and self-motivated individual who practices active listening and empathy.
  • Solution-oriented and takes initiative in resolving unexpected challenges.
Benefits and Salary:

This is a full-time position with an estimated annual salary range of $45,000 - $65,000. We offer a dynamic work environment and opportunities for professional growth and development.



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