Patient Service Representative

23 hours ago


Zeeland, Michigan, United States Corewell Health Full time
Job Summary

As a Patient Service Representative at Corewell Health, you will play a vital role in delivering exceptional patient care and support. This part-time position requires a high school diploma or equivalent and 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support, or a related field.

Key Responsibilities
  • Provide clerical support to assist in the delivery of quality healthcare services.
  • Serve as a concierge, greeting and communicating with patients or visitors.
  • Perform clerical functions, including answering practice phone calls, scheduling patient appointments, ordering supplies, generating patient letters, processing/sorting mail and supply deliveries, and processing registration reports.
  • Identify and remind patients of health maintenance gaps.
  • Document patient phone calls in EHR for call routing/resolution.
  • Perform patient registration and check-in, confirming patient demographic and insurance information, and assisting patients with self-registration and arrival.
  • Perform patient check-out, scheduling follow-up appointments or confirming future appointments.
  • Maintain patient medical records according to standards, uploading Right Fax documents into EPIC, and performing basic EMR/EHR scanning.
  • Actively participate in safety initiatives and risk mitigating measures, completing all position and unit safety-related competencies and requirements on a timely basis.
Benefits

Corewell Health offers a comprehensive benefits package to meet your financial, health, and work/life balance goals. This includes an on-demand pay program, discounts directory, optional identity theft protection, home and auto insurance, pet insurance, traditional and Roth retirement options, and more.

Qualifications

Required qualifications include a high school diploma or equivalent and 2 years of relevant experience. Preferred qualifications include a vocational/technical one-year certificate from college or technical school.

About Corewell Health

As a team member at Corewell Health, you will be part of a nationally recognized health system committed to improving health, instilling humanity, and inspiring hope. We are dedicated to cultivating and investing in our team members, providing a safe and inclusive work environment, and advocating for equity in all that we do.



  • Zeeland, Michigan, United States Corewell Health Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Corewell Health. As a Patient Service Representative, you will play a vital role in delivering exceptional patient care and support.Key ResponsibilitiesProvide exceptional patient service and support, ensuring a positive experience for all...


  • Zeeland, Michigan, United States Corewell Health Full time

    Job SummaryAs a Patient Service Representative at Corewell Health, you will play a vital role in delivering exceptional patient care and support services. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide exceptional patient...


  • Zeeland, Michigan, United States Corewell Health Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Services Representative Associate Resource Rehab to join our team at Corewell Health. As a key member of our Resource Rehab department, you will play a vital role in delivering exceptional patient care and support services.Key ResponsibilitiesProvide Administrative Support: Assist in...


  • Zeeland, Michigan, United States Corewell Health Full time

    Job SummaryAs a Patient Services Representative Associate Resource Rehabilitation, you will play a vital role in delivering exceptional patient care and support services at Corewell Health. This part-time position is located at the Zeeland Hospital Felch site, with opportunities for coverage across Corewell Health West outpatient rehab locations.Key...


  • Zeeland, Michigan, United States Corewell Health Full time

    Job SummaryAs a Patient Services Representative Associate Resource Rehab, you will play a vital role in delivering quality healthcare services to our patients. This position has a home site of Zeeland, but opportunities for coverage exist across Corewell Health West outpatient rehab locations.Key ResponsibilitiesServes as a concierge, greeting and...


  • Zeeland, Michigan, United States Corewell Health Full time

    Job SummaryProvides administrative support to assist in the delivery of quality healthcare services.Key ResponsibilitiesConcierge Services: Greets and communicates with patients or visitors, including collecting payments and co-payments.Clerical Functions: Answers telephone/switchboard, schedules routine patient appointments, orders supplies, generates...


  • Zeeland, Michigan, United States NOVO Full time

    Customer Service RepresentativeNovo Building Products is a leading manufacturer and distributor of stair parts, mouldings, doors, and specialty millwork. We are seeking a Customer Service Representative to support our pro sales customer segment.Key Responsibilities:Enter orders and returns in a timely and accurate manner.Answer calls from the call center and...


  • Zeeland, Michigan, United States ODL Full time

    Customer Service RepresentativeAt ODL, we're committed to delivering exceptional service to our customers throughout their home improvement journey. As a Customer Service Representative, you'll play a critical role in maintaining sales goals and ensuring individual/departmental/divisional performance metrics are met.Key Responsibilities:Deliver...


  • Zeeland, Michigan, United States Rachel Karhoff - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm agency, you will play a vital role in building strong relationships with our customers and providing exceptional service.ResponsibilitiesEstablish and maintain strong customer relationships...


  • Zeeland, Michigan, United States Henderson Glass Full time

    About the RoleWe are seeking a skilled Customer Service Agent to join our team at Henderson Glass. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and driving business growth.Key ResponsibilitiesProvide timely and professional responses to customer inquiries via...


  • Zeeland, Michigan, United States FRESENIUS MEDICAL CENTER Full time

    Job Title: Patient Care TechnicianAt Fresenius Medical Care North America, we are committed to providing exceptional patient care and services. We are seeking a highly motivated and compassionate Patient Care Technician to join our team.Job Summary:The Patient Care Technician will work under the direct supervision of a licensed nurse to provide safe and...


  • Zeeland, Michigan, United States First Source LLC Full time

    Job Title: Patient Financial AdvocateJob Summary: We are seeking a highly motivated and detail-oriented Patient Financial Advocate to join our team at Firstsource Solutions USA, LLC. As a Patient Financial Advocate, you will play a critical role in helping patients navigate the complex healthcare system and access the financial assistance they need.Key...

  • Admissions Nurse

    4 weeks ago


    Zeeland, Michigan, United States Hospice of Holland Full time

    Job SummaryWe are seeking a skilled Admissions Registered Nurse (RN) to join our team at Hospice of Holland. As an Admissions Nurse, you will play a critical role in ensuring the smooth transition of patients into our care.Key ResponsibilitiesAdmissions Process: Determine patient eligibility for hospice care through visual contact, interviews, and medical...

  • Veterinarian Position

    3 weeks ago


    Zeeland, Michigan, United States Zeeland Veterinary Service Full time

    Join Our Team as an Associate VeterinarianWe are seeking a dedicated and compassionate Associate Veterinarian to join our team at Zeeland Veterinary Service. Our state-of-the-art hospital is equipped with the latest technology, and our experienced team is committed to providing exceptional care to our patients and their families.About the RoleProvide...


  • Zeeland, Michigan, United States First Source LLC Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Patient Financial Advocate to join our team at Firstsource Solutions USA, LLC. As a Patient Financial Advocate, you will play a critical role in helping patients navigate the complex healthcare system and access the financial assistance they need.Key ResponsibilitiesScreen patients on-site...


  • Zeeland, Michigan, United States Zeeland Veterinary Service Full time

    Join Our Team as an Associate VeterinarianWe are seeking a dedicated and compassionate Associate Veterinarian to join our team at Zeeland Veterinary Service. Our state-of-the-art hospital is equipped with the latest technology, and our experienced team is committed to providing exceptional care to our patients and their families.Compensation and BenefitsWe...


  • Zeeland, Michigan, United States Corewell Health Full time

    Job SummaryWe are seeking a skilled Nutrition Service Technician to join our team at Corewell Health. As a key member of our Nutrition Services team, you will play a vital role in delivering high-quality patient care and ensuring the well-being of our patients and their families.Key ResponsibilitiesPrepare and maintain serving lines, including dishes,...


  • Zeeland, Michigan, United States NOVO Full time

    Job Title: Director of National AccountsNOVO Building Products is seeking a highly skilled and experienced Director of National Accounts to lead our sales and marketing efforts. As a key member of our leadership team, you will be responsible for driving revenue growth, developing marketing strategies, and implementing tools and programs to achieve our...

  • Sales Associate

    2 weeks ago


    Zeeland, Michigan, United States VIRELLA Full time

    VIRELLA is seeking a driven professional to lead our organization forward. With 120 years of experience, we're a leader in our industry. The ideal candidate will learn our process to service existing clients, develop relationships to add new clients, and lead a small team to achieve the same goals. This role offers a weekly salary of $70,000-$85,000 in the...

  • Operations Director

    4 days ago


    Zeeland, Michigan, United States Pangea Reptile LLC Full time

    Job DescriptionPangea Reptile LLC is seeking a highly skilled Operations Manager to oversee the organization's processes, ensuring they run efficiently and effectively. This role is responsible for implementing policies and strategies that improve productivity and efficiency, while acting as human resources and an executive leader to enhance company...