Technical Support Specialist

4 days ago


Rochester, New York, United States International Business Machines Corporation - IBM Full time

Key Responsibilities:

As a System Services Representative at International Business Machines Corporation - IBM, you will serve as the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services.

Key Skills:

  • Technical expertise in hardware and software support
  • Excellent communication and problem-solving skills
  • Ability to work with clients to understand their technical needs
  • Strong analytical and problem-solving skills

What You Will Do:

You will advise clients on preventive maintenance and technical support, ensuring the smooth operation of their systems. Your technical expertise will be essential in resolving complex technical issues and providing solutions to clients.

Why This Role Matters:

This role is critical to the success of our clients and the company. You will play a key part in building strong relationships with clients and ensuring their technical needs are met.



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