Restaurant General Manager

4 weeks ago


Denver, Colorado, United States Potbelly Corporate Full time
Job Summary

Potbelly Corporate is seeking a highly skilled and experienced General Manager to lead our restaurant team. As a General Manager, you will be responsible for creating a positive and productive work environment, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Train, coach, and develop team members to achieve their full potential
  • Assess staff abilities and create effective development plans
  • Interview, select, and hire top talent who embody Potbelly's values
  • Develop and maintain a strong company culture that fosters attraction and retention
  • Effectively schedule team members, Certified Trainers, and Shift Leaders
  • Update communication boards with critical shop information
  • Hold regular meetings with key team members
  • Delegate tasks to team members and ensure high standards of execution
  • Ensure all security procedures are followed
  • Control cost of goods, variances, and inventories within the shop
  • Create a marketing plan and lead local shop marketing to increase sales
  • Control assigned P&L line items
  • Spends 80-90% of time on the shop floor in the Front of the House
  • Ability to maintain deadlines and prioritize while running an effective shift
  • Comply with health and safety standards for food, cleanliness, and safety
  • Effectively handle customer complaints/issues

As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course.

Potbelly Corporate is an equal opportunity employer and welcomes diversity in the workplace.



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