Cafe Operations Director

3 weeks ago


Atlantic City, New Jersey, United States Hard Rock Cafe Full time
About the Role

As a Senior Business Leader in our Cafe division, you will be responsible for driving business growth and excellence while upholding all brand standards and core values. With a minimum of 10 years of experience in the hospitality industry, including restaurant front-line operations, you will possess a strong understanding of business principles and leadership skills.

We are seeking an individual who can demonstrate entrepreneurial leadership, excellent communication skills, and a passion for delivering exceptional guest experiences. If you have a proven track record of success in the hospitality industry and a desire to join a dynamic team, we encourage you to apply.

Key Responsibilities:

  • Demonstrate financial acumen and achieve key performance metrics.
  • Work closely with Sales to execute the Cafe Sales & Marketing plan and drive year-over-year entrée count growth.
  • Serve as a mentor and coach to junior management staff, providing guidance on financial goals and objectives.
  • Collaborate with the Cafe General Manager to communicate a clear operating direction based on a sound understanding of the business, strengths, weaknesses, and opportunities.

Requirements:

  • Bachelor's degree in Business or documented entrepreneurial hospitality leadership experience.
  • Minimum 10 years of experience in the hospitality industry, inclusive of restaurant front-line operations.
  • Strong leadership, interpersonal, and consultative skills, with the ability to work cross-functionally.

What We Offer:

  • A competitive salary of $120,000 - $150,000 per annum, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment that encourages collaboration and teamwork.


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