Internal Communications Specialist

3 weeks ago

Hinesville, Georgia, United States GreenState Credit Union Full time
Job Summary

The Internal Communications Manager plays a critical role in advancing our culture and inspiring our employees through an internal communications strategy. This position is responsible for developing and executing a comprehensive communications plan that fosters a strong internal communications environment, ensuring all employees are informed and able to thrive through clear channels of communication.

Key Responsibilities
  • Develop and implement a corporate communications plan to build positive awareness and ensure alignment to company values, goals, and internal brand.
  • Collaborate with key stakeholders to develop and execute communications strategies that support team engagement and alignment to the organizational mission, vision, values, strategy, and brand.
  • Oversee all day-to-day internal communication platforms, including Town Halls and other live events, company-wide emails from leadership, and longer-term projects.
  • Write and create relevant, thoughtful, and effective content that informs, inspires, and unites our growing and diverse workforce.
  • Manage GreenState's evolving suite of internal communication channels and tools, while maintaining awareness of trends in communication platforms for consideration as part of the internal communications mix.
  • Act as the internal communications point person for all major internal announcements.
  • Collaborate with organizational effectiveness and marketing teams to develop innovative content tools for the intranet that will inform, engage, and excite employees while ensuring alignment with brand between internal and external messaging.
  • Establish user and engagement metrics, manage the collection and reporting of Internal Communications metrics, and make appropriate recommendations for how to meet or exceed goals.
Requirements
  • Four-year college degree in Journalism or Communications, or related field required, or equivalent experience.
  • Five-to-seven years of related experience (preferably for a financial institution) writing and editing projects; portfolio of relevant previous projects highly preferred.
  • Extensive experience with writing professional communications.
  • Excellent organization and project management skills with proven ability to oversee and direct several projects at once.
  • Ability to create and translate editorial content into a visually appealing finished product, with graphic and multimedia components as needed.
  • Excellent verbal and written communication skills, ability to effectively communicate with all levels of management and provide appropriate communications solutions and compelling messaging for a variety of audiences and channels.
  • Outstanding oral and written communication skills.
  • Ability to coordinate and prioritize large, detailed project requirements and schedules.
  • Able to work as part of a team and work independently on own initiative.
  • Energetic and delivery-focused with creative orientation.
  • Able to build trust and maintain a high level of discretion and confidentiality.
  • Attention to detail, and high scanning accuracy with special emphasis on proofreading and layout review.
  • Strong interpersonal skills required for Credit Union communications.
  • Proficiency in a variety of PC software programs, including the Microsoft Office application suite.
  • Ability and willingness to work additional hours as demanded by the workload and the Credit Union's rapidly changing competitive environment.
Reporting Relationship

Reports to the Chief People Officer.

Supervisory Responsibilities

This position is responsible for the supervision of others.

Equal Opportunity Employment Statement

GreenState Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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