Appliance Care Specialist
7 days ago
Fred's Appliance is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer care department, you will be responsible for handling inbound calls from customers in a professional and efficient manner.
About the Company:Fred's Appliance is a leading retailer of appliances, offering a wide range of products and services to meet the needs of our customers. We pride ourselves on providing exceptional customer service and building strong relationships with our customers.
Job Summary:We are looking for an individual with excellent communication skills, who can effectively respond to customer inquiries and resolve issues in a timely and satisfactory manner. If you have a passion for providing exceptional customer service and possess the skills to excel in this role, we encourage you to apply.
About the Job:- Type: Full-time
- Location: [Insert Location]
- Hourly Rate: $16.00 - $18.00 per hour
- Answering inbound phone calls from customers
- Responding to customer inquiries and resolving issues in a timely and satisfactory manner
- Rerouting customers to the right department or scheduling technicians to their homes as needed
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced call center environment
- Proficient in Microsoft Office 2013+ and Windows 10
- A competitive hourly rate of $16.00 - $18.00 per hour
- A comprehensive benefits package, including medical, dental, and vision coverage
- Generous paid time off policy
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Appliance Support Specialist
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Appliance Support Specialist
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Spokane, Washington, United States Fred's Appliance Full timeJob Summary:Fred's Appliance is hiring a Customer Service Representative to answer inbound calls, resolve customer concerns, and provide top-notch customer care. As a key member of our team, you will play a critical role in delivering exceptional customer experiences.About the Position:Respond to customer inquiries and concerns via phoneSchedule appointments...
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