Appliance Care Specialist

7 days ago


Spokane, Washington, United States Fred's Appliance Full time
Job Title: Customer Service Representative

Fred's Appliance is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer care department, you will be responsible for handling inbound calls from customers in a professional and efficient manner.

About the Company:

Fred's Appliance is a leading retailer of appliances, offering a wide range of products and services to meet the needs of our customers. We pride ourselves on providing exceptional customer service and building strong relationships with our customers.

Job Summary:

We are looking for an individual with excellent communication skills, who can effectively respond to customer inquiries and resolve issues in a timely and satisfactory manner. If you have a passion for providing exceptional customer service and possess the skills to excel in this role, we encourage you to apply.

About the Job:
  • Type: Full-time
  • Location: [Insert Location]
  • Hourly Rate: $16.00 - $18.00 per hour
Responsibilities:
  • Answering inbound phone calls from customers
  • Responding to customer inquiries and resolving issues in a timely and satisfactory manner
  • Rerouting customers to the right department or scheduling technicians to their homes as needed
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced call center environment
  • Proficient in Microsoft Office 2013+ and Windows 10
Benefits:
  • A competitive hourly rate of $16.00 - $18.00 per hour
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Generous paid time off policy


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