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Field Applications Scientist

2 months ago

San Francisco, California, United States Syncell Inc Full time
Job Title: Field Applications Scientist - Western North America

Syncell Inc is seeking a highly skilled Field Applications Scientist to join our team in Western North America. As a key member of our sales team, you will be responsible for introducing new enabling technology in the spatial biology and proteomics space.

Key Responsibilities:

  • Develop expert-level knowledge of Syncell's Microscoop technology, including sample preparation techniques, instrumentation, software, network communications, and full integration of the overall platform.
  • Develop expert-level knowledge of preparing tissue samples with Syncell's reagents and chemistry and how they impact the performance of the platform.
  • On-board, train, and support new customers to ensure protocols are understood and followed properly.
  • Work collaboratively with your field sales counterpart to achieve revenue targets.
  • Help to develop territory sales and business development plans, including identification of KOL's and other key potential customers.
  • Support customers in their data workflow to ensure high-quality results are generated efficiently in a broad range of applications.
  • Provide technical guidance to customers on experimental design for single-cell spatial analysis.
  • Document customer issues, investigate underlying causes, and work closely with the Syncell support and R&D teams to implement solutions.
  • Closely collaborate with the sales team in identifying new customer and market opportunities.
  • Collect feedback from current customers and communicate to product teams and management to help guide product development.
  • Help to qualify and develop opportunities by understanding and assessing needs/goals of prospective customers. Provide customized pre-sales consultations and presentations.
  • Throughout the sales process, be a consultant to convey appropriate product and performance expectations to the customer, while helping to guide the sales process toward success.
  • Work collaboratively with other applications colleagues to support customer training and post-sales support.
  • Deliver effective product/applications presentations, workshops, and seminars.

Requirements:

  • Understanding of the spatial & proteomics technologies, and research areas of our customers.
  • Very effective communication skills, with an ability to convey complex topics in a relatable format.
  • Ability to travel (up to 50%) to customer sites as needed for in-person meetings and events.
  • PhD in life sciences.
  • 5+ years lab experience in proteomics, microscopy, and/or mass spec.
  • Commercial experience as a field application scientist and a strong background in tissue based workflows.

About Syncell Inc:

Syncell's mission is to accelerate the world's understanding of proteomics. We continue to expand our multidisciplinary team with dedicated members who strive to push the technology boundary to create the first and only de novo precision spatial proteomics tool. We aim to create a work culture that can invigorate the Syncell team to build a successful global company while staying true to its founding team's passions and drive for excellence.

The salary range for this role is $110,000 - $150,000. This role is also eligible for bonus/incentive pay.