Automotive Service Consultant
4 days ago
**Job Summary:**
As an Automotive Service Consultant at Ocean Subaru of Fullerton, you will be the primary point-of-contact for all automotive service and repair matters. Your role will involve listening to customers, understanding their problems, arranging for appropriate service/repairs, and setting/manage expectations on the part of the customers and the technicians.
**Key Responsibilities:
- Schedule service for customers either in person or on the phone to ensure a prompt and accurate diagnose of any problems.
- Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations.
- Ensures that required documentation is complete and is in compliance with regulations and standards.
- Complies with and enforces all safety policies and procedures.
**Requirements:**
- Post-secondary automotive training or equivalent work experience a plus.
- One year of dealer-level or large facility experience preferred.
- Broad scope of automotive mechanical/electrical knowledge.
- Neat, clean, and professional appearance.
- Pleasant/friendly demeanor and an outgoing personality.
- Professional and dependable.
- Unrestricted driver's license and clean driving record.
- Computer and internet skills.
**Compensation Package:** We offer a competitive salary based on experience ($60,000 - $80,000 per year), medical benefits, paid vacation, holidays, and professional development opportunities. Direct deposit and 401(k) with company match are also available. Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent.
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