Retail Sales and Service Manager

3 weeks ago


Fullerton, California, United States Monro, Inc. Full time
About Us

At Monro, Inc., we are dedicated to delivering exceptional customer experiences and building long-lasting relationships with our customers. Our company operates over 1,300 stores across 32 states, making us one of the largest automotive service and tire dealers in the United States.

Job Description

We are seeking a highly skilled Store Manager to lead our team at Monro, Inc. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive and productive store environment.

Key Responsibilities
  1. Develop and implement sales strategies to drive revenue growth and increase market share.
  2. Lead a team of sales and service professionals to achieve sales targets and deliver exceptional customer experiences.
  3. Maintain a clean and organized store environment, ensuring that all employees adhere to company standards.
  4. Manage store operations, including inventory management, payroll, and expense control.
  5. Provide coaching and development opportunities to ensure that employees have the skills and knowledge needed to succeed in their roles.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Minimum 3 years of experience in retail sales and service management.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and make sound decisions under pressure.
Salary and Benefits

We offer a competitive salary of $55,000 - $75,000 per year, based on experience, as well as a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company match, and ongoing training and development opportunities.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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