Service and Repair Advisor

3 days ago


Fullerton, California, United States Ocean Subaru of Fullerton Full time

**Service and Repair Advisor Job Summary:** The Service and Repair Advisor plays a vital role in ensuring that our customers receive the best possible service experience at Ocean Subaru of Fullerton. This position involves delivering exceptional customer service, scheduling service appointments, and managing the service process from start to finish.

**Responsibilities:**

  • Provide exceptional customer service and build strong relationships with customers.
  • Schedule service appointments and manage the service process from start to finish.
  • Makes repair recommendations based on customer needs and budget.
  • Ensure that all required documentation is complete and in compliance with regulations and standards.

**Requirements:**

  • High school diploma or equivalent required; post-secondary automotive training or equivalent work experience a plus.
  • At least one year of dealer-level or large facility experience preferred.
  • Broad scope of automotive mechanical/electrical knowledge.
  • Excellent communication and interpersonal skills.

**Compensation Package:** Our compensation package includes a competitive salary ($65,000 - $85,000 per year), medical benefits, paid vacation, holidays, and professional development opportunities. Direct deposit and 401(k) with company match are also available.



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