Financial Screening Specialist

2 months ago


Camden, New Jersey, United States Alpine Solutions Group Full time

About the Role:

Alpine Solutions Group is seeking a highly skilled Financial Screening Specialist to join our team. As a Financial Screening Specialist, you will play a critical role in providing estimates to self-pay patients, making inbound and outbound calls to patients, and referring candidates to different departments.

Key Responsibilities:

  • Provide estimates to every single self-pay patient
  • Make inbound and outbound calls to patients to discuss financial options
  • Refer patients to different departments as needed
  • Work with third-party vendors to resolve patient financial issues
  • Provide estimates to patients taking into account factors such as geographic location, types of office visits, and global billing periods

Requirements:

  • 2+ years of medical background exposure
  • Ability to read EOBs (explanation of benefits) within health insurance
  • Comfortable with inbound and outbound phone calls
  • Experience with health insurance and medical terminology, including contracted rates, payments, copays, deductibles, and ability to explain to patients
  • Experience speaking with patients
  • Good documentation and note-taking skills
  • Experience resolving health insurance issues and following up until resolved
  • Great personality and communication skills, with a serious work demeanor
  • Comfortable emailing doctors

Preferred Qualifications:

  • Epic experience
  • Financial screening experience
  • CPT codes knowledge

About Alpine Solutions Group:

Alpine Solutions Group is a leading provider of healthcare solutions. We are committed to delivering high-quality services to our clients and patients. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.



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