Customer Service Specialist
1 week ago
We are seeking a highly skilled Customer Service Representative to join our team at Johanna Beverage Company. As a key member of our operations team, you will be responsible for ensuring excellent customer relations and resolving any issues that may arise.
Estimated Salary:$20 - $25 per hour
About the RoleThis is a full-time position with benefits starting after 60 days. The ideal candidate will have 2-5 years of office support experience, be detail-oriented, and possess strong verbal and written communication skills.
- Responsibilities include receiving and resolving customer service concerns, contacting vendors and customers to coordinate problems, and processing sales orders and purchase orders.
- You will also assist in inventory cycle counts, schedule deliveries and will call pick-ups, and perform new customer setup and data entry.
Benefits: Medical, dental, and vision coverage after 60 days (employee premium 12.5%), 401K with company match, company-paid life insurance, and long-term disability.
Work Environment: Monday – Friday, 8 AM – 4:30 PM. This position requires the ability to multitask, work independently, and prioritize tasks to meet deadlines.
Requirements- Strong computer skills in Microsoft Office and ten-key.
- Able to communicate effectively with vendors, customers, and carriers.
- Demonstrated problem-solving skills and attention to detail.
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