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Transport Coordinator

2 months ago


Temecula, California, United States Europa Village Winery and Resort Full time
Position Overview

Benefits:

  • 401(k) Plan
  • Company Events
  • Dental Coverage
  • Employee Discounts
  • Complimentary Uniforms
  • Health Insurance
  • Career Advancement Opportunities
  • Paid Time Off
  • Parental Leave
  • Training and Development Programs
  • Vision Coverage

About Europa Village:
Europa Village Wineries and Resort is a premier destination located in the scenic Temecula Valley Wine Country. We pride ourselves on our family-oriented hospitality, inviting guests to experience a unique stay or visit in our European-themed villages. Our property showcases the cultures of Italy, Spain, and France, featuring various event spaces, tasting rooms, dining options, overnight accommodations, and retail venues across our expansive one-hundred-acre estate. We are the ideal venue for weddings, corporate retreats, and private events, offering diverse experiences through our distinctive function areas and themed menus. Our team is composed of passionate individuals dedicated to delivering exceptional customer service and creating memorable experiences for our guests.


Position Summary:
Europa Village is seeking a Shuttle Driver and Bell Person. The successful candidate will possess a strong passion for service, coupled with an outgoing, self-motivated, and energetic demeanor. Exceptional customer service skills are essential.


Key Responsibilities:

  • Embody and uphold the core values of Europa Village
  • Safely transport guests to their desired locations within the property
  • Exhibit outstanding customer service skills
  • Greet and engage with guests in a friendly and professional manner
  • Provide information to guests regarding Europa Village, the property, and nearby attractions
  • Maintain the safety of passengers at all times
  • Drive with caution and care
  • Assist guests with boarding and alighting from the shuttle as needed
  • Ensure the shuttle is clean and well-maintained, both inside and out
  • Help guests with their luggage to and from their accommodations
  • Be capable of lifting up to 50 pounds regularly

Expectations:

  • Foster a collaborative environment by assisting colleagues and guests readily
  • Communicate the story and values of Europa Village effectively
  • Treat all associates and guests with respect and dignity
  • Arrive at work with a polished appearance, wearing a clean and pressed uniform
  • Punctuality and respect for attendance policies are essential
  • Adhere to all company policies and procedures
  • Exhibit a welcoming demeanor and a positive attitude, ready to assist as needed
  • Pay attention to detail in all tasks
  • Availability to work on weekends and holidays is required