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Night Auditor

1 month ago

San Diego, California, United States Courtyard San Diego Rancho Bernardo Full time
Courtyard San Diego Rancho Bernardo Night Auditor Job Description

As a Night Auditor at Courtyard San Diego Rancho Bernardo, you will play a crucial role in ensuring the smooth operation of our hotel during overnight hours. Your attention to detail and ability to work independently will be essential in maintaining the high standards of our establishment.

Key Responsibilities:
  • Review and reconcile daily transactions to ensure accuracy and completeness.
  • Provide exceptional customer service to guests, responding promptly and courteously to their needs.
  • Apply problem-solving skills to resolve guest issues and concerns.
  • Follow proper cash handling procedures and maintain accurate records.
  • Ensure emergency procedures are followed in the event of any issues that may arise during the night.
  • Communicate effectively with all shifts and departments to ensure seamless operations.
Requirements:
  • Previous customer service experience, preferably in a hotel or hospitality setting.
  • Ability to work independently and make sound decisions.
  • Strong verbal and written communication skills.
  • Basic technology skills, including typing and data entry.
  • Ability to stand for long periods and lift up to 25 pounds.
  • Availability to work weekends and holidays.
Benefits:
  • Competitive hourly rate: $17.00-$19.00 per hour.
  • Eligibility for benefits, including group insurance, paid time off, and a company-matched 401(k) plan.
  • Opportunities for professional growth and development.