Cash Office Associate

3 days ago


Milford, Connecticut, United States Boscov's Full time
Job Description

Cash Office/ Customer Service Desk Associate

Boscov's, a leading department store chain, is seeking a highly skilled and customer-focused individual to join our retail team as a Cash Office/ Customer Service Desk Associate.

Job Responsibilities

  • Reconcile cash receipts and maintain accurate records.
  • Count and balance the safe to ensure security and accuracy.
  • Perform audits to ensure compliance with company policies and procedures.
  • Accurately and efficiently complete all daily paperwork and transactions.
  • Repair and maintain registers, and answer customer questions related to register operations.

Customer Service Responsibilities

  • Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
  • Accurately and efficiently complete all transactions and paperwork, adhering to company policies and procedures.
  • Make storewide announcements over the public address system.
  • Handle layaway storage, maintain records, receive payments, and release merchandise.
  • Gift wrap customer purchases according to company standards and procedures.

Job Requirements

  • Ability to actively engage coworkers to provide excellent customer service.
  • Possess basic math skills and prior cash handling experience.
  • Preferred qualifications include retail and/or banking experience, ability to operate an adding machine, and excellent written, verbal, and interpersonal communication skills.
  • Ability to learn computer systems, POS register, and telxon.
  • Available to work varied days and hours, including evenings and weekends.

Benefits

  • Competitive starting rate.
  • Weekly pay.
  • Comprehensive benefits package, including medical and dental coverage.
  • Paid vacations and personal days.
  • Liberal employee discounts.
  • Opportunity for advancement.


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