IT Support Specialist

1 month ago


Ferndale, Michigan, United States Progressive Metal Manufacturing Company Full time

Job Summary

Progressive Metal Manufacturing Company is seeking a highly skilled IT Support Technician to join our team. As an IT Support Technician, you will play a critical role in ensuring the smooth operation of our computer systems and networks.

Key Responsibilities

  • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Configure, monitor, troubleshoot, and maintain all applicable corporate applications.
  • Design, configure, and test computer hardware, networking software, and operating system software.
  • Provide end-user support, training, and inquiries.
  • Develop and maintain documentation.
  • Support new development/project activities, such as testing coordination, documentation, and training.

Requirements

  • Associate's degree in Computer Science, Computer Engineering, Computer Information Systems, or other related discipline.
  • CompTIA A+ preferred.
  • CompTIA Network+, Security+, or CTT+ a plus.
  • Basic understanding of network infrastructure systems, practices, and principles.
  • Excellent communications skills, both verbal and written.
  • Ability to meet rigorous attendance standards.
  • Ability and desire to learn new and varying technologies quickly.
  • Ability to work independently as well as cooperatively in a team-oriented environment.

Additional Information

Progressive Metal Manufacturing Company reserves the right to change, amend, add, delete, and otherwise assign any and all duties, responsibilities, and position title as it deems necessary to meet the needs of its business.


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