Audio-Visual Service Technician
1 week ago
At AVI Systems, we're passionate about delivering cutting-edge technology solutions to our clients. As a key member of our team, you'll play a vital role in ensuring the seamless operation of our customers' AV systems.
Key Responsibilities:
- Travel to customer sites to provide scheduled maintenance, troubleshooting, and repair services for AV systems.
- Diagnose and resolve technical issues with AV systems, including connectivity problems.
- Provide technical support and training to clients on the operation and functionality of AV equipment.
- Perform routine maintenance and inspections of AV Systems to ensure optimal performance and reliability.
- Collaborate with team members to meet project deadlines and deliver high-quality service to clients.
Requirements:
- Previous experience in the service or installation of AV systems.
- Strong technical aptitude with the ability to learn new technologies and basic troubleshooting techniques.
- Ability to load and modify code and DSP files, including Crestron, BIAMP, and Q-SYS.
- Excellent communication skills with a customer service-oriented approach.
- Ability and willingness to travel to customer sites.
- CTS Certification is preferred, but not required with the right experience.
Why Work at AVI Systems?
We're an employee-owned company that values our team members as co-owners. Our customers consider us a trusted partner in their planning and strategy, and we're committed to delivering exceptional service and support. If you're passionate about technology and customer satisfaction, we encourage you to apply.
Benefits:
- Medical Insurance: Options for HDHP and Copay plans.
- Dental and Vision Plans.
- Employer Paid.
- Short-Term Disability.
- Voluntary Life Insurance and Long-Term Disability.
- Employee Stock Ownership Plan (ESOP): 401(k) Match, Profit Sharing & Dividends.
- Health Savings Account (HSA) and Flexible Spending Account (FSA).
- Employer Paid Employee Assistance Program: Three face-to-face visits with a counselor plus additional financial, legal, and health resources.
- Tuition Reimbursement.
AVI Systems is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.
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