Trampoline Park Staff Member Position
3 weeks ago
At Altitude Trampoline Park, we strive to create a fun and safe environment for our guests. As a Court Monitor, you will play a crucial role in ensuring a positive experience for all visitors. This role is perfect for individuals who are team players and enjoy working in a dynamic atmosphere.
Key Responsibilities:
- Monitor the trampoline courts to maintain a safe environment for guests.
- Provide exceptional customer service by engaging with guests, addressing inquiries, and resolving any issues.
- Maintain the cleanliness and organization of the trampoline courts and surrounding areas.
- Collaborate with other team members to ensure smooth operations and a welcoming atmosphere.
- Follow established protocols to maintain consistency and quality in guest experiences.
- Be flexible and adaptable to adjust tasks and strategies as needed to enhance the guest experience.
- Front Desk Support
- Greet and check in guests, ensuring a friendly welcome.
- Assist guests with the check-in process, including waivers and ticketing.
- Provide information about park activities, membership options, promotions, and safety guidelines.
- Handle guest inquiries with a professional and helpful attitude.
- Maintain the cleanliness and organization of the front desk area.
Requirements:
- Must be 16 years of age or older.
- Be comfortable engaging with large groups of people.
- Ability to work a flexible schedule during park operational hours.
- Previous experience in a customer-facing role is ideal.
- Customer service experience is a bonus.
- Ability to sit, stand, and move around the park for long periods.
- Capable of lifting a minimum of 20 pounds.
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