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Customer Service Specialist for Logistics Operations

2 months ago

Iowa Park, United States Aurora Technologies Full time

About Aurora Technologies

Aurora Technologies is a leading provider of innovative logistics solutions, dedicated to delivering exceptional customer experiences. Our team is passionate about creating sustainable transport chains and pushing the boundaries of intermodal freight transport.

Job Summary

We are seeking a highly skilled Customer Service Specialist for Logistics Operations to join our agile and rapidly growing team. As a key member of our Business Unit, you will be responsible for dispatching container transports using various modes of transportation and serving as the first point of contact for our clients.

Key Responsibilities

  • Coordinate the dispatch of container transports, ensuring timely and efficient delivery
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a professional and courteous manner
  • Collaborate with internal teams to optimize logistics operations and improve customer satisfaction

Requirements

To be successful in this role, you will need:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical skills and attention to detail

What We Offer

Aurora Technologies offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to fostering a culture of innovation, collaboration, and customer-centricity.