Retail Sales Associate

2 days ago


Westport, Connecticut, United States Saatva Full time
About Saatva

Saatva is a direct-to-consumer luxury mattress and home furnishings brand that prioritizes customer satisfaction. Our mission is to provide exceptional customer experiences, and we're committed to being the most helpful brand in our space.

Job Summary

We're seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our Viewing Room team, you'll provide exceptional customer service, educate customers about our products, and drive sales.

Key Responsibilities
  • Interact with customers in person and via phone/live chat to provide personalized support and resolve issues
  • Develop product knowledge and effectively communicate the value proposition of our luxury mattresses and home furnishings
  • Work collaboratively with colleagues to achieve sales goals and provide a world-class customer experience
  • Meet sales targets and contribute to the growth of our business
Requirements
  • 1-2 years of retail sales/customer service experience (training provided for the right candidate)
  • Exceptional communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong product knowledge and ability to learn quickly
What We Offer
  • Competitive hourly rate of $21
  • Medical, dental, and vision insurance
  • Paid vacation and bonus program
  • 401K employer match and FSA/HSA/commuter benefits
  • Employee referral bonus and discounted gym membership
  • Dynamic and dedicated team environment


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