Retail Sales Associate

3 days ago

Westport, Connecticut, United States Vuori, Inc. Full time
About Vuori, Inc.

Vuori, Inc. is a dynamic and innovative company that is redefining the athletic apparel industry. Our mission is to inspire others to take on all aspects of their lives with clarity, enthusiasm, and purpose, while having a lot of fun along the way.

Job Description

The Retail Sales Associate at Vuori, Inc. plays a critical role in forging connections with customers and communicating the company's brand values through insightful product knowledge and a happy, optimistic outlook.

Key Responsibilities
  • Create an unforgettable customer experience by forging lasting relationships with customers, working with the sales team to ensure each customer receives the best service possible, and greeting customers in a timely, authentic, and engaging manner.
  • Prepare the fitting rooms, find sizes, and provide honest, knowledgeable feedback to customers regarding merchandise style and fit.
  • Achieve sales goals in a team-based commission environment by seeking new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
  • Assist in the completion of projects while keeping the focus on customer experience, communicate inventory needs to support the business goal, and ensure the sales floor is stocked every evening.
  • Collaborate with management in areas of inventory management, ensure the retail store is cleaned on a regular basis, and understand and execute cash control procedures including bank deposits and petty cash.
  • Assist in the implementation and maintenance of all merchandising/visual directives, ensure the selling floor is neat, clean, organized, and reflects the correct visual image at all times, and identify and communicate product concerns in a timely manner.
Qualifications
  • Must be available to work nights, weekends, and holidays.
  • Must adhere to scheduled shifts with punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eager to develop new skills and responsive to feedback.
Benefits
  • Employee Discount

All your information will be kept confidential according to EEO guidelines.

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