Care Coordinator Liaison
4 days ago
**Job Summary:**
We are seeking a highly organized and detail-oriented Care Coordinator to join our team at Custom Home Health Inc. This part-time role will serve as the primary point of contact between our agency and referral sources, overseeing the intake and management of patient referrals.
About the Role:
- This is a part-time position with flexible 8-hour shifts, 2-3 days a week, between 8:30 AM and 5:00 PM.
- The successful candidate will be required to rotate evening on-call (phone calls only) and occasional weekend coverage as needed.
Key Responsibilities:
- Handle inbound and outbound calls as required.
- Perform a range of clerical support tasks, including data entry and filing.
- Enter demographic information into new patient records accurately.
- Maintain an accurate and up-to-date referral log.
- Verify patient insurance information.
- Ensure clear, effective communication with all parties involved in patient care.
- Keep the patient hospitalization list updated and notify relevant staff as needed.
- Coordinate initial care visits by interacting with patients and their families.
- Compile and organize daily schedules for clinical staff.
- Assign agency clinicians to patients with guidance from the Director of Nursing, Director of Therapy, and Director of Clinical Services.
- Proactively plan client assignments based on location and clinician availability.
- Attend meetings as necessary, which may involve travel.
Requirements:
- High school diploma required; college degree preferred.
- Proficiency in Microsoft Office.
- Strong multi-tasking skills.
- Exceptional telephone and customer service skills.
- Demonstrates patience, flexibility, and a positive, cooperative attitude.
- Valid Michigan driver's license, auto insurance, and reliable transportation.
- Willingness to participate in weekend and on-call telephone rotations.
Compensation: We offer a competitive salary of $45,000 - $55,000 per year, depending on experience.
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