Clinical Care Specialist

3 weeks ago


Troy, Michigan, United States Custom Home Health Inc Full time
Job Overview
Care Coordinators play a crucial role in Custom Home Health Inc, serving as the primary point of contact between our agency and referral sources. This position is key to overseeing the intake and management of patient referrals, ensuring that patient care is both timely and optimized for quality and staff efficiency.

Responsibilities
- Handle inbound and outbound calls as required
- Perform a range of clerical support tasks, including data entry and filing
- Enter demographic information into new patient records accurately
- Monitor incoming referrals (via fax or from liaison or marketing representatives)
- Confirm receipt of referrals with the source when necessary
- Maintain an accurate and up-to-date referral log
- Verify patient insurance information
- Ensure clear, effective communication with all parties involved in patient care
- Keep the patient hospitalization list updated and notify relevant staff as needed
- Coordinate initial care visits by interacting with patients and their families
- Compile and organize daily schedules for clinical staff
- Assign agency clinicians to patients with guidance from the Director of Nursing, Director of Therapy, and Director of Clinical Services
- Proactively plan client assignments based on location and clinician availability
- Attend meetings as necessary, which may involve travel

The estimated salary for this part-time position is approximately $40,000 per year, with flexible 8-hour shifts, 2-3 days a week, between 8:30 AM and 5:00 PM.

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