Field Service Technician
3 days ago
We are seeking a skilled Field Service Technician to join our team at Canon Solutions America, Inc. As a Field Service Technician, you will be responsible for delivering exceptional customer service and technical support to our clients. Your primary focus will be on maintaining and repairing Canon-supported products, ensuring they operate at optimal levels.
Your Impact- Report product failure trends and serviceability issues to your manager, providing accurate documentation and record-keeping.
- Meet customer demands by providing efficient, responsive, and accurate field, shop, and onsite maintenance.
- Maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
- Develop strong customer communication and satisfaction skills.
- Maintain the performance of assigned machines.
- Contribute to achieving branch/district metric targets.
We are looking for a highly motivated and detail-oriented individual with a strong technical background. To be successful in this role, you will need to possess a basic understanding of internet environments and be able to complete our 120-day introductory period and PDIF new-hire class. Additionally, you must be able to travel, hold a valid driver's license, and have an acceptable driving record. You will also be required to take necessary steps to obtain security and/or other clearances required by customers to enter their premises.
Company OverviewCanon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market-leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. We help drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions.
We offer a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. We are an equal opportunity employer and comply with all applicable federal, state, and local laws, regulations, orders, and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
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Field Service Technician
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Tucson, Arizona, United States Canon Solutions America, Inc. Full timeAbout the RoleAt Canon Solutions America, Inc., we're seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for delivering exceptional customer service and ensuring the efficient maintenance of our products. If you're passionate about providing top-notch service and have a strong understanding of...
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Field Service Technician
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Tucson, Arizona, United States Canon Solutions America, Inc. Full timeAbout the RoleWe are seeking a skilled Field Service Technician to join our team at Canon Solutions America, Inc. As a Field Service Technician, you will be responsible for delivering exceptional customer service and technical support to our clients. Your primary focus will be on maintaining and repairing our equipment, ensuring that our customers receive...
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Field Service Technician
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Tucson, Arizona, United States Canon Solutions America, Inc. Full timeAbout the RoleWe are seeking a skilled Field Service Technician to join our team at Canon Solutions America, Inc. As a Field Service Technician, you will be responsible for delivering exceptional customer service and technical support to our clients. Your primary focus will be on maintaining and repairing our equipment, ensuring that our customers receive...
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