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Assistant Manager

2 months ago

Columbus, Ohio, United States Krispy Kreme Full time

Job Summary

We are seeking a highly skilled and motivated Assistant Manager to join our team at Krispy Kreme. As a key member of our shop management team, you will be responsible for ensuring exceptional customer service, driving sales growth, and maintaining high standards of quality and safety.

Key Responsibilities

  • Customer Service: Provide outstanding customer service, ensuring that every guest has a positive experience in our shops.
  • Sales Growth: Work with the General Manager to achieve business plan objectives and drive sales growth through effective sales strategies and techniques.
  • Quality and Safety: Maintain high standards of quality and safety in our shops, including ensuring that all products meet our quality standards and that our shops are clean and safe for customers and employees.
  • Team Leadership: Supervise shifts, provide guidance and support to team members, and help to develop their skills and abilities.
  • Operations: Assist the General Manager in managing the day-to-day operations of the shop, including inventory management, scheduling, and employee relations.

Requirements

  • Education: High school diploma or equivalent required; some college education preferred.
  • Experience: 1-2 years of experience in a customer-facing role, preferably in a retail or food service environment.
  • Skills: Excellent communication and interpersonal skills, ability to work effectively in a team environment, and strong problem-solving and analytical skills.

About Krispy Kreme

Krispy Kreme is a leading global retailer of premium quality doughnuts and coffee. We are committed to providing our customers with exceptional service and high-quality products, and we are seeking talented and motivated individuals to join our team.