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Patient Access Representative

2 months ago


La Grange, Illinois, United States AdventHealth Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at AdventHealth. As a Patient Access Representative, you will play a critical role in ensuring that patients receive the best possible care by accurately registering patients for all services, verifying insurance eligibility, and obtaining pre-authorizations.

Key Responsibilities
  • Registers patients for all services, including emergency room, outpatient, inpatient, observation, and same-day surgery
  • Verifies insurance eligibility and obtains pre-authorizations as needed
  • Performs cashiering functions, including collections and cash reconciliation
  • Ensures accurate and timely completion of patient registration and insurance verification
  • Provides excellent customer service to patients, families, and healthcare providers
Requirements
  • High school diploma or equivalent required
  • One year or more of relevant healthcare experience preferred
  • Prior collections experience preferred
  • Associate's degree preferred
  • Bilingual - English/Spanish preferred
What We Offer

As a Patient Access Representative at AdventHealth, you will have the opportunity to work in a dynamic and supportive environment that values teamwork and excellence. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

AdventHealth is an equal opportunity employer and complies with federal, state, and local anti-discrimination laws, regulations, and ordinances.