Healthcare Operations Manager
4 days ago
**Company Overview**
Forge Health is a mission-driven outpatient mental health and substance use provider dedicated to delivering high-quality, affordable, and effective care to individuals, families, and communities in need.
We are committed to providing the highest level of service and strive to make a positive impact on our clients' lives.
We have been recognized as one of the fastest-growing private companies in America for three consecutive years, and we continue to grow and expand our services.
We are seeking an experienced Office Manager to join our team in White Plains, NY.
**Salary**
The estimated salary for this position is $62,500 per year, based on experience and qualifications.
**Job Description**
In this role, you will be responsible for managing and coordinating the facility's operations, initiating and facilitating the admissions process, and assisting with billing and collections operations.
You will also be responsible for answering incoming inquiries regarding Forge Health programs and services, obtaining all relevant information from potential clients, and performing thorough and accurate insurance verifications.
You will provide explanations of potential financial obligations to clients and/or family members pending admission and perform regular follow-up telephone calls until admission.
You will welcome clients upon admission and entry in a professional and courteous manner, filling out new admission paperwork with clients, observing client signatures, and witnessing where appropriate.
You will collect any necessary payments due from clients and support in obtaining verification of benefits and authorizations.
You will maintain/Manage schedules and facility calendars, update census, and maintain logs as necessary.
You will assemble charts, dismantle charts, and file necessary paperwork while ensuring strict confidentiality of personal client information and data.
**Required Skills and Qualifications**
To be successful in this role, you must have at least 3 years of experience as an Office Manager in a healthcare environment, experience with verification of Insurance Benefits, and knowledge of Substance Use Disorders and Mental Health.
**Benefits**
We offer a comprehensive benefits package that includes a competitive salary aligned with your experience, comprehensive paid time off package, annual time off to volunteer, parental leave, and annual continuing education allocations.
We also offer a competitive medical, dental, and vision package, annual subscription to a leading meditation app, and an environment that fosters professional development including financing for advanced licensure and certifications.
Internal supervision opportunities and a dedicated, motivated team and chance to be part of a highly ambitious medical startup are also available.
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